Turn every hotel room into a revenue channel
Guest Connect replaces printed directories with a branded, no-download guest app where guests order, book and explore — lifting in-stay spend while your team handles fewer calls.
Powering revenue for leading hospitality brands
Four ways we grow revenue and cut workload.
Every feature is engineered to either lift spend or save your team time — usually both.
F&B upsell engine
Room service, restaurants, bars and mini-bar promos in one tap — with smart add-on prompts that raise every ticket.
Spa, wellness & excursions
Guests book treatments, clinics and off-property experiences without calling — filling off-peak slots automatically.
Vendor monetization
Sell premium placement to dive centers, tours and wellness partners with transparent revenue share.
Real cost savings
Eliminate reprinting and updates. Slash staff time spent on repetitive calls and front-desk questions.
Guests, staff and partners — on one platform.
Guest Connect unifies guest requests, staff workflows and vendor promotions into a single revenue-focused experience.
- Branded guest app with instant QR access in every room
- Staff command center with SLA routing and escalation
- Vendor marketplace with placements and revenue share
Everything your hotel sells, in one interface.
Built to increase spend and reduce workload across every department.
A living hotel directory — never reprinted again.
Always-current services, policies, menus and local recommendations. Edit once, live in every room instantly, in the guest's language.
- Real-time updates
- Multilingual by default
- Revenue prompts embedded
Room service without the phone call.
In-room dining, pool bar, minibar — ordered in two taps with Apple Pay and Google Pay. Smart add-ons raise the average ticket on every order.
- Apple Pay & Google Pay
- Add-on prompts
- Live order status
Spa, wellness & clinics — booked in three taps.
Revenue-first scheduling that promotes premium treatments and fills off-peak hours automatically with targeted offers.
- Dynamic time slots
- Off-peak promotions
- Staff reminders
Every request routed to the right team — with an SLA.
Housekeeping, engineering, concierge: requests arrive structured, get assigned automatically and escalate before a guest has to ask twice.
- Auto-assignment
- SLA timers
- Guest status updates
Analytics that prove ROI — by room, outlet and campaign.
See what guests buy, request and click. Attribute every dollar to the offer that drove it and staff every shift on real demand.
- Revenue attribution
- Service load
- Guest sentiment
See your revenue uplift in 10 seconds.
Drag the sliders to match your property. The numbers update live.
Based on benchmark uplift across comparable properties. Your demo comes with a plan built on your real numbers.
Replace a cost center with a profit center.
Printed directory
- Static menus and outdated offers
- Zero upsell prompts
- High print and reprint costs
- Phone calls flood the front desk
- No data on what guests want
Guest Connect
- Live offers and instant updates
- Smart upsell journeys at the right moment
- Vendor placements and revenue share built in
- Self-serve answers cut front-desk load
- Conversion analytics by room and segment
Hospitality teams that grew revenue.
Guests discover everything before they even arrive. Engagement happens in-room and our teams stay in sync across every outlet.
We deliver faster and adapt instantly to demand. In-room dining revenue is up double digits since launch.
The front desk finally has breathing room. Guests feel informed and we respond faster than ever.
Tailored playbooks by type and area.
Cabanas, spa, activities and excursions — all bookable in-app.
Explore → Food & BeverageDigitize menus, reservations and QR ordering to lift every check.
Explore → Front DeskCut repetitive calls with self-serve answers and request routing.
Explore → Revenue LiftSmart offers, bundles and partner placements that raise spend.
Explore →Questions hotels ask us.
Do guests need to download an app?
No. Guests scan the QR code in their room (or tap an NFC tag) and the branded app opens instantly in their browser — no app store, no account, no friction. It works on any phone in the guest's language.
How long does it take to launch?
Most properties go live in about four weeks: week one for branding, QR placement and menu mapping; week two to connect outlets, vendors and offers; week three for staff training and analytics; week four for go-live with concierge-grade experiences.
Is it fully branded to our hotel?
Yes. Your logo, colours, typography, photography, outlets and tone of voice. Guests see your hotel, not ours — Guest Connect runs underneath.
Does it work for multiple properties?
Yes. Hotel groups run every property from one command center with shared templates, group-level analytics and property-level control over menus, offers and teams.
How does vendor monetization work?
You choose which partners appear — dive centers, tours, wellness clinics, transfers — and sell them premium placement or take a transparent revenue share on every booking made through the app. Everything is tracked per partner.
See your branded guest app live — in 20 minutes.
Book a free, no-pressure demo. We map your revenue streams, show your branded app on a real room, and build a launch plan around your goals.
Prefer email? hello@guest-connect.com
Book your free demo
No commitment. We reply within one business day.